Our Team

Andrew Dobson, President

Andrew has spent his entire career understanding, managing, and improving IT infrastructure within business environments ranging from single person companies to large enterprise organizations. Whether working locally or globally, he believes that seamless IT operations are the result of proactive planning, professional execution, and ongoing monitoring and maintenance. 

Clare O'Connor, Operations Director

Clare specializes in strategic planning, project management, and customer engagement. She also likes to write policies and procedures aimed at keeping businesses focused and their data secure. 
 

Kevin Embrett, Junior IT Analyst

After graduating from the NSCC, Kevin joined our help desk team. With a speciality in systems management and security and a commitment to customer service, Kevin is a true asset.

Mitchell Doubleday, IT Analyst

Mitchell’s experience and knowledge in the cyber security industry brings a critical mindset focused on improving and protecting client assets. He specializes in network security, malware identification, investigation, and remediation, as well as vulnerability assessments and penetration testing. Mitchell enjoys building a friendly rapport with all his clients, making sure their needs are met and trust is kept.

Tim MacPherson, Senior IT Analyst

Besides being a skilled photographer and graphic designer, Tim has a knack for finding solutions and supporting our customers when implementing those solutions. He is also our Office 365 migration lead.

Todd Kyle, Helpdesk Manager

Before joining Surrogate, Todd worked in Calgary, Alberta where he honed his customer service, executive support, and desktop support skills. Aside from his technical and people skills, Todd may be best known by our customers because, as they say, “he’s always smiling.”